Store Policies

By agreeing to our store's policies and processing times, you acknowledge that you have read and understand the following information:

CURRENT PROCESSING TIME: 10-14 BUSINESS DAYS (2-3 WEEKS)

As all of our products are handmade to order (unless specified it is a pre-made item), please take into consideration our current processing times before your order is dispatched.

PLEASE NOTE: We are located in Regional NSW, therefore most parcels need to allow an extra 1-2 business days before they arrive at major sorting facilities.

RETURNS AND EXCHANGES

As Buddie & Co is soley handmade to order, unfortunately we have a strict no returns or exchanges policy.

If you are unsure of sizing, please contact us through email - hello@buddieandco.com or DM us on Instagram @buddieandco.

We do not offer a refund or exchange if you have changed your mind about your order or purchased the incorrect size.

Please note the following exceptions to our return and exchange policy:

- You have received a faulty product.

- You have received an incorrect size/product to what you have ordered.

We require you contact us with 3 days of receiving your product, and email details to hello@buddieandco.com.